Why are you using blockchain? What are the benefits of using blockchain technology?

Although blockchain is not required for the automation of the claiming process, we chose to build our solution around it because of its well-known features like transparency, security and inalterability. Our aim is to use cutting edge technologies to make our products futureproof.

What does parametric insurance mean?

Parametric insurance or index insurance is a non-traditional insurance product that offers pre-specified payouts based upon a predefined trigger event.

How long will it take to integrate your solutions?

Our API endpoints is a lightweight IT task for the partners, With our ready-to-go products, it can be as short as a matter of weeks depending on the IT capacity of the partners. Once we receive the flight number and based on the flight data we handle the outcome.

How does the payout/settlement process work? What does the customer have to do?

With parametric insurance, we always aim to fully automate the claims process. so, once we detect a flight is canceled or delayed the customer automatically receives the payment with no paperwork or administration required.

How do you know if a flight has been delayed or canceled?

We use multiple data sources that are compared to determine the status of a flight for the most accurate result.

How long does the claiming process take?

Customers don’t need to manually submit a claim. Our automated validation processes enable us to compensate the policyholders in case of an insurance event without the need of manual input. In some cases it only takes a matter of minutes.

Are you GDPR compliant?

Yes! Our solutions comply with the European Union’s GDPR requirements.

Who are your potential customers?

Insurance companies and third parties (ex; insurers, brokers, online travel agencies) for now. And in the near future we will be open to collaborate with the Airlines, aggregator sites for travelers. We are open to any collaboration with the companies which offer a peace of mind solution to their customers.

Can your flight disruption solution help travelers claim their refund under EU law (EU regulation 261/2004) for delays over three or six hours?

Insurance and statutory compensation(by EU law) are not identical services. Our flight disruption solution provides additional insurance compensation for the travelers when they need it.